I am a sucker for a telemarketer, mainly because I did it once (in French) and I hated the rejection and I feel bad for those poor people. And of course, heaven forbid a virtual stranger thinks "ill" of me.
But lately, I've been fortunate. Because I live in Sweden and the telemarkers are Swedish and when I hear that quick silence on the other end before the speaking starts (a tell-tale sign of a telemarketer, where it's all auto-dial), I can simply reply, "I'm sorry, I don't speaka dee Swedish" and they get all flustered, mutter something in Swedish and promptly hang up. And back to the kitchen I go (cuz they always call around dinner time).
But not yesterday. Yesterday, I answered, I rolled my eyes while repeating my get-out-of-jail-free line and just as I was about to hang up, "Oh, you speak English? Great. Well I'm calling from Dentablah and would like to ask you a few questions about your dental hygiene habits."
Now I'm the one who's all flustered. Say what? Did you, Swedish boy, just speak in almost perfect English to me while simultaneously puncturing my balloon of impenetrability? And then I thought, meh, it's just a survey, no biggie.
From "How many times do you brush your teeth a day?": 2 to "Electric or Manual Scrub?": Both, I answered the questions with honesty, integrity and a pinch of humour. He laughed at all my jokes. I was puffed up sufficiently. So thanks for the ego-boost buddy, gotta run.
Not so fast. "As a thank you for completing this questionnaire, we would like to send you a free electric toothbrush at no charge with an extra replacement head. You are still at INSERT address?"
Wow! You mean all I had to do was talk about my oral hygiene for like 2 minutes and I get a free toothbrush? SOLD!
And here it comes: "You know, dentists recommend you change the head of your electric toothbrush every 3 months to avoid bacteria buildup." Well DUH. "We will send you a replacement head for your free electric toothbrush every 3 months."
Well GOLLY! Is it my lucky day or what? "Great, sign me up," I say while counting all the money I'll be saving on toothbrushes and wondering if I can get one in pink.
"For the low cost of 399 SEK (like 40 euro), you'll get these replacement heads shipped to your address free 3 times."
Stop. You lost me at the words "low cost".
"Great deal isn't it? So I will now start the voice recording to confirm that you have actually agreed to this....blah, blah, blah"
Mind spinning...no time to object.
Did I do it? Did I buy in? Was I duped?
You better believe it! Buddy deserved it. That company deserved it. That was some smooth talking and clever sales tactics. I mean, who backs out after all that? That company is betting on very few. I am in the majority.
He sold me. I was sold. But here's the thing: Had I not been so cleverly blindsided, I could have easily turned the tables. Actually, if I had been quicker on my feet, I could have flipped him. "I get your game. You won. But there are two adults in this house with teeth that need brushing with your revolutionary spinning toothbrush. So how about sending two toothbrushes, we go with the same deal at 400 SEK and we call er' even? Now start that recording with my amendment."
Counting the days until my one toothbrush arrives, along with the invoice, and planning to change my force field to:
"I can't hear you. Sorry, can you repeat that? What was that? You're breaking up. Where are you calling from? Bob, is that you? You lying son-of-a-B, I knew you were seeing her behind my back all along!" Click, and back to the kitchen.
Up to the mountain
3 years ago



